Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, phone number, and learning preferences when you enroll, contact us, or take a placement test. We also collect usage data such as pages visited and session duration through standard web analytics.

2. How We Use Your Information

• To process enrollment requests and manage your student account
• To communicate with you about courses, schedules, and updates
• To provide placement test results and course recommendations
• To improve our services and website experience
• To respond to your inquiries and support requests

3. Data Protection

We implement industry-standard security measures including encryption, secure authentication, and row-level data access controls. Your personal data is stored securely and is only accessible to authorized personnel. We do not sell, trade, or rent your personal information to third parties.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Contact messages are retained for up to 12 months. You may request deletion of your data at any time by contacting us.

5. Cookies

We use essential cookies to maintain your session and preferences. No third-party tracking cookies are used without your consent.

6. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing

7. Contact

For privacy-related inquiries, contact us at lefrancaisavecjennifer@gmail.com